At Hiking Annapurna, we understand that travel plans can sometimes change unexpectedly. We aim to make the refund process as smooth as possible for our valued customers. Please read the following policy carefully to understand your options and responsibilities regarding refunds.

1. General Refund Conditions

All refund requests must be submitted in writing via email to [email protected].
Refunds are processed based on the date we receive your request, and refund eligibility depends on the time remaining before your scheduled travel date.

2. Cancellation & Refund Eligibility

30 Days or More Before Departure: Full refund of the booking amount, minus a processing fee of RS 5000.
15 to 29 Days Before Departure: 50% refund of the booking amount.
Less than 15 Days Before Departure: No refunds will be provided.

3. Non-Refundable Items

Certain items, such as airfare, hotel reservations, and activity bookings, may be non-refundable due to third-party provider policies. We will notify you of any non-refundable items when you make your booking.

4. Special Circumstances

Medical Emergencies: If you are unable to travel due to a medical emergency, please provide relevant documentation, and we will review your refund request on a case-by-case basis.
Natural Disasters or Government Travel Restrictions: In cases where travel is disrupted due to natural disasters or government-imposed travel restrictions, we may issue a partial refund or travel credit, depending on circumstances.

5. Processing Time

Refunds are typically processed within 10–15 business days. Processing times may vary depending on the payment method and financial institution.

6. Travel Insurance

We highly recommend purchasing travel insurance, which may cover cancellation costs and provide additional protections for unforeseen events.

If you have any questions about our refund policy, please reach out to our support team at [email protected] or call us at 9843724104. We are here to assist you and ensure a stress-free travel experience.

Hiking Annapurna