There are so many reasons to choose Mountain Sun Valley for your holiday among hundreds of other agents who also offer similar kind of trip to Himalaya; here are some reasons
Prompt Response :
Whatever your queries, questions or comments we will get back to you within 36 hours with the answers. Our Kathmandu office is always ready to help you whether you are planning a trip to Nepal
Value for the money :
Value for money doesn't necessarily mean being the cheapest. Our reputation has been built on the quality of our holidays. This means ensuring that all the ingredients are right, not just the price. It also means those added experience that lifts a holiday out of the ordinary. We believe in including as much as possible so that you need to spend less whilst you are traveling. Even so- when comparing like for like - you'll find that few others can match our prices for the standard of services we provide.
When you travel with us, we are always aware that you have a life outside of the vacation that may occasionally intrude upon your idyll. We are always ready to work with you to the furthest extent possible where changes need to be made to your program, even in the middle of a trip, to allow for emergencies and will not burden you with additional expenses as long as the proposed changes do not affect the flights, permits, and costs. Whilst in general, we stick to the published route.
State-of-the-art equipment :
Equipment is another element of being prepared for anything. Climbing, Rafting are like flying, scuba diving or safe sex is intrinsically dependent on using the most advanced and reliable equipment. We use the best equipment available. Further, every care will have been taken to inspect ensure that these meet
the comfort and safety levels you expect on your holiday. On our adventure trips in the Himalaya, we will provide you with the best available commercially manufactured tents by world's renowned company or ones that we have designed and have had custom manufactured here in Kathmandu. On treks which go higher than 5000 meters, we will send a Hyperbaric Portable Altitude Chamber, oxygen cylinders, Satellite Telephone and as well as Pulse Ox meters upon request. These, however, need to be booked in advance and are limited in supply, except for the bottled oxygen.
Our safety record is unsurpassed because we leave nothing to chance. We don't skip or cut corners and we ensure that every small detail is taken care of; thus enabling you to relax totally and enjoy your holiday. We take safety very seriously. It is our first and never forgotten priority, and it shows. We employ the best trekking/biking & climbing & guides. These men and women are professionals, trained in emergency wilderness first aid and can get a person out of trouble faster than anyone else.
Friendly, helpful and Professional staff :
All the technical wizardry and networking at our disposal would mean nothing if it weren't for our friendly and helpful staff who will look after you right from the moment of your arrival to the time of your departure in legendary Nepalese style. Whether it is a case of miss-directed baggage on arrival or shipping of your shopping on departure, a case of finding directions to the right restaurants or finding the doctor after visiting the wrong one, a case of having to be
evacuated from high altitudes or not being able to catch your connecting flight due to bad weather, our office and field staff will help you every step of the way during your stay in this region, whether you are in Kathmandu city or in the High Himalaya.
Staffs Insurance & well paid :
Staffs are the backbone of the company and we have understood it very well. Without happy staff, you can't operate a nice trek and your trek will not succeed. Therefore we have tried our best to make our staffs happy and tried to keep them with us as long as possible. All our staffs are insured against personal accidents throughout the year and they are well paid. Other incentives and facilities are also given such as tour allowance, festival allowance, paid holiday. We have also plan to open staff fund.
Nepal, for all its massive mountain peaks and impressive geography, is actually an incredibly fragile environment. our lives have revolved around the Mountain & free-flowing river. We feel an increased responsibility to protect and preserve these wild places. Not only do we leave every campsite cleaner than when we've arrived, but we've also taken steps to protect Nepal's Mountain & rivers and the people who live among them. We pioneered the use of kerosene and LPG gas on all of our adventure trips in the Himalaya/River and virtually wrote the manual on effective waste disposal on treks/raft so as not to degrade the environment. All of our vehicles meet the emission standards in the cities, towns and other areas that they ply in. Pollution takes away the beauty and threatens the fragile ecosystem of the country. We will leave therefore nothing behind us except footprints and take with us only good memories and photographs.
Respect for Local Cultures & give back to the communities:
Our field staff and guides have been taught to respect the local cultures of the places that they visit and guide our clients into. We believe in travel as a learning experience and hope that you will be able to learn from the people of the Himalaya about their way of life, their cultures, their customs, and their beliefs. To that end, most of our programmers are designed so that you will have opportunities to meet the local people and interact with them but, we do ask that you be sensitive to their way of life. Carry pictures from home. These work wonders in bridging the language barrier.
We strongly follow IPPG (International Porter Protection Group) Five
Guidelines "Working towards a Sustainable and Ethical Trekking Industry."
A) Adequate clothing should be provided to porters for their protection in bad weather and at altitude. This means windproof jacket and trousers, fleece jacket, long johns, suitable footwear (leather boots in snow), socks, hat, gloves, and sunglasses.
B) Above the tree line, porters should have a dedicated shelter, either a room in a lodge or a tent (the trekkers' mess tent is not good enough as it is not usually available till late evening), a sleeping pad and a blanket (or sleeping bag). They should also be provided with food and warm drinks, or cooking equipment and fuel.
C) Porters should be provided with the same standard of medical care as you would expect for yourself, including insurance.
D) Porters should not be paid off because of illness/injury without the leader or the trekkers assessing their condition carefully. The person in charge of the porters must let their trek leader or the trekkers know if a porter is about to be paid off; failure to do this has resulted in many deaths. Sick/injured porters should never be sent down alone, but with someone who speaks their language and understands their problem, along with a letter describing their complaint. Sufficient funds should be provided to cover the cost of rescue and treatment.
E) No porter should be asked to carry a load that is too heavy for their physical abilities. Weight limits may need to be adjusted for altitude,trail and weather conditions; good judgment is needed to make this decision. 30 kg load should be a maximum.